Overview
Help Center
Welcome to the Bezels Help Center! Here, you can find answers to common questions and access resources to assist you with your shopping experience.
1. Ordering
How do I place an order? To place an order, browse our collection, select your desired watch, and click "Add to Cart." Follow the checkout process to complete your purchase.
Can I modify or cancel my order? If you need to modify or cancel your order, please contact our support team as soon as possible. Once an order is processed, changes may not be possible.
2. Shipping
What shipping options are available? We offer various shipping options, including standard and expedited shipping. You can select your preferred option at checkout.
How can I track my order? Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier’s website.
3. Returns and Exchanges
What is your return policy? We accept returns with 30 days of receiving your order. Items must be in their original condition and packaging.
How do I initiate a return? To start a return, please contact our customer service team at bazel@gmail.com for instructions.
4. Product Information
How do I find the right size? Each product page includes a size guide to help you choose the right fit. If you have further questions, feel free to reach out to our support team.
Are your watches covered by a warranty? Yes, all our watches come with a 2-year warranty against manufacturing defects. Please refer to our warranty policy for more details.
5. Payment
What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can select your preferred method at checkout.
Is my payment information secure? Yes, we use industry-standard encryption and security measures to protect your payment information.
6. Account Management
Do I need to create an account to shop? Creating an account is optional, but it allows you to track your orders and save your information for future purchases.
How do I reset my password? If you’ve forgotten your password, click on the "Forgot Password" link on the login page, and follow the instructions to reset it.
7. Contact Us
Email: bazel@gmail.com
Phone: 0123456789
Live Chat: Available on our website during business hours.
Thank you for choosing Bezels! We’re here to help you every step of the way.